The following will guide administrators in setting up campaigns or push notifications to app users:

  1. On the Admin console, select Engagement.

  2. Under the Engagement Navigation bar, select Campaigns.

  3. A list of all the campaigns available will be displayed.

  4. Select CREATE NEW at the top right corner of the screen.

    Campaign 1.png

  5. Six new tabs will be displayed. The administrator is responsible for filling out the details in each tab for every campaign created. The tabs to be filled are described in the next subsections below.

    Campaign 2.png

  6. Click SAVE. Tips: Clicking SAVE is important to ensure that all the campaign information and settings are stored.

  7. Click SAVE & RUN CAMPAIGN. This button is available when the campaign has been published.

    Campaigns 3.png

    Note:

    If the administrator decides to stop creating the campaign, DISCARD can be selected instead of SAVE.

    19.6.1 Basic information (for Campaigns)

    19.6.2 Advanced Triggering

    19.6.3 Restrictions

    19.6.4 Media

    Tip: Campaigns sent functions on the app user's phone in background or foreground modes. This means the campaigns are delivered when the app is opened and when the app is closed.

How to Test the campaign

  1. Fill in all the required fields.
  2. Turn published on (publish the campaign).
  3. Click TEST CAMPAIGN instead of SAVE & RUN CAMPAIGN.
  4. Insert the User ID in the dialogue displayed.
  5. Select YES.

Video

https://vimeo.com/940676128?share=copy